At Ojamie, every piece of jewellery is made to order, ensuring a unique creation just for you. As a result, crafting your piece takes time, and we typically require 3-4 weeks to complete each design.

1. The best way to find your perfect ring size is to visit a professional jeweller. If you’re nearby, we’d be happy to assist you in person at our store.

2. Alternatively, you can purchase a ring sizer online. These tools are easy to use and offer a convenient way to determine your size without needing to visit a jeweller.

3. Another method is to measure the inner diameter of a ring you already wear using a caliper. Feel free to send us a picture of the measurement to confirm it’s correct.

The rings available on our website are listed in AU/UK sizes. If you’re unsure of your size, you can refer to an online conversion chart or simply reach out to us with the size you have, and we’ll be happy to convert it for you.

We offer customisation on our existing designs. Feel free to visit us in person or email us with the design you’re interested in, the changes you’d like to make, and your budget. Our customer service team will respond promptly to assist you.

Yes we do. It is a 10% deposit and the balance to be paid within 6 months

Large international transactions can sometimes cause issues, but here’s what you can do:

1. If you’re using American Express, please select PayPal as your payment option.

2. For Visa and MasterCard, we suggest notifying your credit card issuer in advance about the transaction. Afterward, you can go ahead and place your order and make the payment.

3. We also offer payment via SWIFT bank transfer. Please reach out to us for the transfer details.

Most of our diamonds come with gemological certification, while others do not.

For diamonds weighing 0.4 carats or more, we provide a certificate at no additional cost. The certification is issued by GIA, HRD, or IGI, depending on the specific diamond.

We are committed to using only conflict-free diamonds in all of our rings. To ensure the highest standards, we partner exclusively with trusted and reputable diamond cutters.

Definitely! We love the idea of incorporating your stones, be it purchased somewhere else or inherited in one of our designs. Pop in store or sent via secured mail and we will start the process. If you reside in another country, we are able to meet with you via zoom, go through the design, quotation and even send you a sample style piece so you are able to gain the full feel and understanding of how your piece will turn out. Call or email us to find out more.

Yes! It’s our bread and butter! If you have some old pieces of jewellery or something you inherited our expert designers can come up with something stunning. We work together with you to come up with the piece of jewellery from your dreams. We have a process whereby you are assured to get something you love and completely remove the insecurity from the whole process

Of course we can! We have a special process whereby we are able to extract the design you want and put it into real life. We start by gaining a detailed understanding of what you like, your personality and a brief description of what it is you want. It is a tried and tried again method that works each time every time! Book an appointment with us either face to face or online and we will show you how.